Shift Manager (Coach)
Are you a friendly and team-driven individual with exceptional communication, leadership, and problem-solving skills? If so, we have an exciting opportunity for you to join our team as a Shift Supervisor at our award-winning fast food restaurant! Bring your leadership and customer service skills to our fast food restaurant and become a customer service or kitchen leader of our dynamic team.
At our restaurant, we value our leaders and offer a supportive work environment where you can grow and develop your skills. As a Shift Manager, you will play a vital role in our mission of developing a culture that calls for the very best from its people and the organization they represent!
Why You'll Love Working for Us:
Work-Life Balance: We understand the importance of personal time and offer flexible schedules that prioritize work-life balance, working part-time or full-time between 32-45 hours per week.
Growth Opportunities: We are committed to investing in our employees’ growth and development. We provide opportunities for career advancement, manager/leadership development, and ongoing training.
Industry-Leading Customer Service: Join a team that prides itself on delivering the best customer service in the fast food industry. Our dedication to serving our guests and each other sets us apart.
Team Spirit: We work hard, but never miss an opportunity to celebrate our achievements together.
Comprehensive Training: We provide thorough training in all aspects of our restaurant operations.
Benefits:
- Competitive compensation ($17-$22/hr, based on availability)
- Paid Time Off (PTO) accrual plan. (Full-Time Only)
- Employee Meals
- Healthcare, Dental, Vision, Insurance contribution.
- 401-K Matching
- Monthly Meal allowance
- Leadership coaching & development
- Scholarship opportunities up to $2,500 per year
- Tuition Assistance up to $1500.00 per year
- Paid Uniforms
- Sundays off
Responsibilities:
- Maintain positive working relationships and provide direction and feedback to all employees.
- Collaborate with the management team to train and track the performance of new Team Members.
- Motivate Team Members to maintain high customer service scores.
- Ensure timely completion of shift tasks and opening/closing responsibilities.
- Take ownership of restaurant facilities, ensuring organization and adherence to sanitation and food safety procedures.
- Demonstrate a complete understanding of key positions in both front-of-house and back-of-house.
Qualifications and Skills:
- Must be 18 years of age or older.
- Associates Degree or higher in a business, hospitality, or culinary-related field, preferred.
- Must meet availability requirements, including at least 32 hours per week with availability on Fridays and Saturdays.
- Experience as a leader, preferably in a customer service or kitchen environment.
- Ability to lift up to 50 lbs, stand for up to 10 hours, and be physically active for extended periods.
- Must be able to work in a fast-paced environment and maintain a positive attitude under pressure.
- Team-oriented, adaptable, dependable, coachable, and strong work ethic.
- Ability to communicate effectively with guests and team members as a supervisor/leader.
- Understand the federal and local health code regulations (willingness to take certification exam).
Ready to embark on an exciting journey with Chick-fil-A? Apply now and we will contact you within 1-3 business days to discuss your next steps. Please do not contact the store directly.